7 Questions to Ask Before Hiring a Staffing Agency
The recruiting system is becoming somewhat more muddled in the exceptionally competitive talent market, where applicants are being pursued by organizations of all sizes. In-house recruiting teams are having a much more difficult time finding exceptionally qualified candidates who meet the requirements that the organization is looking for — and it's also taking longer!
You may have considered hiring a staffing agency to whom you can delegate your enlistment process in order to alleviate the burden on your company. Staffing agencies have the resources, experience, and ability to assist you in locating the right talent quickly and efficiently, saving your company valuable time and money.
However, before putting everything out there and quickly recruiting a staffing organization, you must first decide which one is best for you. Different organizations will have their own characteristics and ranges of abilities, so you should ask these seven questions to find the best agency for you and ensure that you're getting your money's worth.
Do you have any experience enlisting in my industry?
While staffing organizations are knowledgeable about the enlistment procedure and all of the intricate details of the cycle, they also have their own industry specializations. Hiring for various businesses isn't a one-size-fits-all proposition, and your staffing firm must be knowledgeable and experienced in your industry.
A staffing agency that is well-versed in your industry, the types of candidates you're looking for, and how you work is essential for them to find the right matches to fill in as resources for your organization.
How would you ensure customer satisfaction?
Since you'll be working closely with this staffing office and entrusting them with the task of assisting you in discovering talents who you will pay and who will work for the growth of your business, developing a good relationship with them is essential. Check to see if your needs and qualities are a good fit.
Inquire with the staffing agency about how they track customer satisfaction. This gives you an idea of how they will attempt to meet your requirements and gives you a brief look at what they value the most in their organization.
What is your employee turnover rate?
Staffing agencies are focused on the hiring process and have the resources to quickly find you a candidate to fill your open position. The whole point of delegating your enrollment needs is to save your organization time and money. As a result, you should determine how competent and viable the agency will be.
Inquire about their candidate turnover rate. Their rate should ideally not be higher than the industry's average turnover rate of 15%. If it is lower, you will know that they can provide you with prompt and effective assistance.
What is your level of satisfaction?
The best way to determine how good a staffing agency is through their satisfaction score. The higher their score, the more organizations like yours value their collaboration. Knowing their customer satisfaction score will give you an idea of their relationships with previous customers, efficiency, and so on. The average fulfillment score is 21%, so look for a staffing firm that has a higher score.
What are the trends in the recruitment industry that have a direct impact on my organization or area?
You require a staffing firm that is knowledgeable about their own industry as well as what it means for yours. Get some information about trends, new turns of events, and so on in the recruitment cycle or framework that you should be aware of. Remember that your staffing firm will also serve as talent advisors for your organization, so make sure they have something valuable to offer.
How does your performance differ from that of other staffing agencies?
The cost of their service is obviously a factor in your decision to hire a specific staffing agency. If you are considering a company that charges more than others, they should be able to explain why. Inquire about how they distinguish themselves from other staffing firms you may be considering.
What are your expectations in working with my organization?
Since you will be working connected at the hip with your staffing agency for your enrollment needs, you need to know that they will actually foster a good relationship with you and will have the drive to request assets or different things to become acquainted with your organization more and meet your necessities. This data is not difficult to unravel if you ask what they expect from you and your partnership.
The cost of their service is obviously a factor in your decision to hire a specific staffing agency. If you are considering a company that charges more than others, they should be able to explain why. Inquire about how they distinguish themselves from other staffing firms you may be considering.